Legal & disclosure
Refund & Cancellation Policy
This policy is designed for launch review and must be finalized before paid enrollment.
Current status
Final refund terms must be confirmed and disclosed before paid enrollment.
Cancellations
Cancellation rules will depend on the final program configuration, subscription terms, clinical partner workflow, and pharmacy workflow. If recurring plans are offered, renewal timing and cancellation steps will be disclosed before checkout.
Final subscription renewal terms must be confirmed and disclosed before paid enrollment.
Medical review and pharmacy orders
Medical evaluation fees may be non-refundable once clinician review begins if configured. Medication and pharmacy orders may be non-refundable once dispensed or shipped if configured.
Before launch
Final refund terms must be confirmed before launch and before Stripe, clinical partner, pharmacy, advertising platform, or banking review.