FAQ
Answers about getting started, what your plan includes, delivery, pricing, and care.
Frequently asked questions
Answers about getting started, your monthly plan, delivery, and care.
Getting started
How do I start weight loss care?+
Start with the online questionnaire. It covers your health, goals, and treatment history and shows you what to do next.
Your plan
What's included in the monthly plan?+
Your plan includes clinician-led care, medication and shipping, and ongoing care. The Pricing page shows the first-month and ongoing monthly price.
Medication
Which GLP-1 medications might be an option for me?+
Common names include Wegovy®, Zepbound®, Ozempic®, and Mounjaro®. Each has different approved uses and safety considerations. A clinician reviews your health and treatment history before recommending one.
Current treatment
Can I continue medication I'm already taking?+
Start with your current medication, dose, and treatment history. A clinician reviews that information before recommending whether to continue or change treatment.
Delivery
How is medication delivered?+
Medication is shipped directly to you when prescribed. Shipping is included in your monthly plan.
Safety
Can I use this instead of urgent or in-person care?+
For emergencies, urgent symptoms, or anything that needs a hands-on exam, go straight to in-person care. Victology does not provide diagnosis, treatment, or urgent support through this website.
Pricing
Where can I see pricing?+
The Pricing page shows the first-month price, the ongoing monthly price, and what's included in your plan.
AI/content
Does AI make medical decisions?+
Licensed clinicians make every medical decision. AI may help us prepare educational content, but it does not diagnose, prescribe, or replace a clinician's judgment.
About Victology
Is Victology Health a medical practice?+
Victology helps you start weight loss care from home. A licensed clinician reviews your health information and makes every medical decision. Victology is not a medical practice.